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Frequently asked questions
Shipping & Returns
What is your Shipping policy?
We offer FREE shipping on orders over CHF110.- within Switzerland. Please see here for our full Shipping policy.
What is your Return policy?
We only accept returns on products that were sent to you in error or damaged during transport. Please see here for our full Returns policy.
Candle Care
How can I care for my candle?
You can full our full candle care and safety instructions here.
Contact
If you have any questions, please feel free to contact us at info@deuxsoeurs.ch. It is always a pleasure to help you.